Helpful Information2018-11-20T22:09:53+00:00

Helpful Information

TERMS AND CONDITIONS

No contract will exist between you and Blossom Bakery for the sale of any product until Blossom Bakery accepts your order by email confirming that the product has been shipped. That acceptance shall be deemed complete and for all purposes to have been effectively communicated to you at the time Blossom Bakery sends the email to you (whether or not you receive that email).
To cancel this contract, please advise us in writing giving the reason for the return as: ‘Contract Cancellation’.
For the avoidance of doubt, any such contract shall be deemed to have been concluded in England and shall be governed by English Law. Both you and Blossom Bakery irrevocably submit to the non-exclusive jurisdiction of the English Courts.
Whilst every effort is made to ensure the accuracy of information, product specifications and prices change’s from time to time, we cannot be held responsible for any inaccuracies on this website.
Please read the information and instructions that come with the products you order prior to use.
Protection for Credit Cards
If somebody uses your card fraudulently or dishonestly (without your knowledge) for any kind of Distance Purchase, you can cancel the payment and the card issuer must refund you. You should notify your card issuer as soon as possible after you discover this fraudulent use or if your card has been stolen.
Limitations On Consumer Rights
Under the Sale of Goods 1979 as amended by the Sale and Supply of Goods Act 1994, a customer may be entitled to a refund where the goods sold are faulty, not as described or where the seller had no legal right to sell the goods. This right cannot be taken away and any attempt by a trader to limit this liability under the Acts by reference to an exclusion clause or similar notice will be void and therefore unenforceable. Following the sale of any Products, Blossom Bakery cannot be responsible for any interactions or personal goals during or after use of any product purchased. Products purchased Under the Consumer Transactions Restrictions on Statements Order 1976 it is also a criminal offence to display a notice which is so void. For example:
“No Refunds Given”
“Goods can only be Exchanged”
“Only credit notes will be given against faulty goods”
All of these notices are all void and therefore illegal.

PRIVACY POLICY

This privacy policy sets out how Blossom Bakery uses and protects any information that you give when you use our website.
Blossom Bakery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when you use this website, it will only be used in accordance with this privacy statement.
What we collect
We may collect the following information:
Name
Contact information including email address
Demographic information such as postcode, preferences and interests
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@blossombakery.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. Please see our GDPR policy below for more information on direct marketing.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:
Blossom Bakery
11a Hedley Crescent, Newton Hill
Wakefield, WF1 2JG
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

GDPR

Blossom Bakery conforms to the new GDPR legislation. We will only contact you via direct message, email or telephone if you have agreed to this form of communication by opting in to Blossom Bakery marketing communication. To fulfil an order Blossom Bakery will store your address details for the purpose of completing your order. This does not affect your privacy or be in violation to GDPR legislation. Without agreeing for Blossom Bakery to hold your address on file, we will not be able to complete the order process.

DELIVERY

Delivery within the UK only
Standard Delivery
£2.95- Royal Mail Standard Delivery- 2nd Class Post
£5.50- Royal Mail Standard Delivery- 1st Class Post

RETURNS

If your parcel arrives and it is damaged, please contact us straight away and we will arrange a replacement for you. Please take a photograph to show the damage and we will endeavour to supply a replacement as soon as possible. Unfortunately due to the ingredients being perishable goods, we are unable to accept returns for any other reason than stated here.